COMPUTER OPERATIONS SUPPORT SPECIALIST Customer Service & Call Center - Ballston Lake, NY at Geebo

COMPUTER OPERATIONS SUPPORT SPECIALIST

A Computer Operations Support Specialist provides technical assistance by installing, maintaining, diagnosing and resolving problems or questions related to computer hardware, software, networks and peripheral equipment.
Additional duties include:
designing, programming, and customizing databases and queries to meet various user needs.
The work is performed under the direct supervision of a Coordinator of Network and Technology Services.
The incumbent exercises no supervision.
Does related work as required.
TYPICAL WORK ACTIVITIES will be performed to support High School and District needs:
Installs and maintains software and hardware and other peripheral equipment; Monitors network for problems and initiates necessary corrective action by conferring with users and technical staff; Diagnoses and resolves end-user problems with computer hardware, software, networks, or peripheral equipment and/or refers same to appropriate staff for additional support; Creates user identification names and passwords for school district personnel to maintain network security; Performs normal daily maintenance tasks, such as file backups and restoration, and file organization as required by the various application procedures; Meets with and conducts needs analysis with end users to design databases to insure that what is requested will accomplish needs and goals; Programs and customizes various databases, and designs advanced queries and customized reports to meet the needs of users; Reorganizes and/or restructures the database to accommodate physical or logical changes; Makes changes as necessary to elements existing in the database; Provides training and orientations for computer users on databases, new software and equipment or e-mail; Performs file purge operations needed to maintain optimum resource utilization; Runs diagnostic software programs to insure the operational integrity of equipment; Maintains liaison with district staff and administrators in order to determine and help develop needs and resolve problems; Does related work as required.
Benefits:
Dental Insurance Employee assistance program Health insurance Health Insurance Buy-Out payments for those who already carry health insurance Health savings account Paid time off Retirement plan Tuition reimbursement Vision insurance Salary Range:
$37,981-$45,926 based on experience.
Burnt Hills Ballston Lake Central School District strives to build a culturally responsive and inclusive environment that encourages, embraces and celebrates diversity Burnt Hills-Ballston Lake Central School District is in compliance with the Civil Rights Act of 1964 and Title IX Educational Amendments of 1972.
The School District provides equal employment opportunity to all individuals and does not discriminate on the basis of race, color, religion, national origin, sex, age, or disability.
Recommended Skills Computer Architectures Corrective And Preventive Action (Capa) Databases File Organization Maintenance Network Security Estimated Salary: $20 to $28 per hour based on qualifications.

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